Last Updated: June 2026
At Kidyoo, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During peak seasons, promotions, or special sales, processing times may be slightly extended.
2. Shipping Coverage
We currently ship across India.
For international shipping inquiries, please contact us at info@kidyoo.com before placing your order.
3. Delivery Time
Estimated delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Bangalore | 1–3 Business Days |
| Metro Cities | 3–5 Business Days |
| Other Cities & Towns | 5–8 Business Days |
| Remote Areas | 7–10 Business Days |
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer:
- Free Shipping on selected products or order values.
- Promotional shipping offers during special campaigns.
5. Order Tracking
Once your order has been shipped:
- A tracking number will be shared via email, SMS, or WhatsApp (where applicable).
- Customers can track their shipment using the courier partner’s tracking portal.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Kidyoo is not responsible for delays, failed deliveries, or additional charges resulting from:
- Incorrect address information
- Incorrect phone number
- Incomplete delivery details
7. Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Courier partner issues
- Weather conditions
- Natural disasters
- Government restrictions
- Public holidays
- High order volumes
Kidyoo shall not be held liable for delays caused by circumstances beyond our control.
8. Damaged or Lost Shipments
If your order arrives damaged:
- Take clear photographs of the package and product.
- Contact us within 48 hours of delivery.
If a shipment is lost in transit, we will coordinate with the courier partner and provide a suitable resolution after verification.
9. Undelivered Packages
If a package is returned to us because:
- The customer was unavailable,
- The address was incorrect,
- Delivery was refused,
additional shipping charges may apply for reshipment.
10. Contact Information
For shipping-related questions, please contact:
Kidyoo
No. 05, 2nd Main, 3rd Cross, Chamundeshwari Layout
Vidyaranyapura, Bangalore – 560097
📞 +91 9113699141
📧 info@kidyoo.com
🌐 www.kidyoo.com
Thank you for choosing Kidyoo! We are dedicated to delivering fun, educational, and creative learning experiences right to your doorstep. 📚🎨✨